can I manually change an answer that was automatically filled in

Every pre-filled answer is modifiable

Yes, every answer that the system fills in from the chain file can still be changed before you confirm it. That is also the intention: the system proposes an answer based on what is in the file, but you know the current situation best. For each proposal you click yes or no — if no, you can correct or supplement the answer yourself before it goes to your customer's portal.

This is especially relevant for questions where the file has a generic answer, but the specific questionnaire asks something slightly differently. Think of a question about the number of employees: the file may have the last known figure, but if that has just changed, you adjust it before you confirm. The same applies to a question based on the ten measures from Article 21(2) of the NIS2 Directive: if your business has just implemented or discontinued a measure, you correct that answer manually — the system can only propose based on what is already recorded, not on what changed yesterday.

Why confirmation per answer is necessary

This follows from how the platform is set up: we provide an answer, but we do not submit anything automatically. The customer confirms each answer with yes or no and submits it themselves to their customer's portal. Without that step, nothing goes out the door. This means that a proposed answer is never final until you have approved it — and until then it can always be adjusted manually. The same route also applies to a question that aligns with EFRAG VSME or ISO/IEC 27001 Annex A: the system recognizes the question and proposes an answer from the file, but the final review and any correction are up to you. If you want a certain detail, for example about the registered address, not to appear in this specific answer, you adjust it before confirmation — not after.