nis2fix.eu

do you log in yourselves to my customer's portal

No, you submit it yourself to your customer

We never log in to your customer's portal. Supplia recognizes the questions on the list you upload, fills in the answers from your supply chain file, and you confirm each answer with yes or no. After that, you submit it yourself to your customer's portal, using your own login credentials. That final step always remains with you.

This is not an interim step that we will automate later — it is a boundary that is fixed in how the platform works. Nobody at our end reads a completed list, we never log in anywhere with your credentials, and there is no connection that would do that on your behalf. For questions such as the company's registration number or the number of employees an automated connection might perhaps save time, but the review and submission itself remain with you — also because you are the one who signs for the accuracy of the answer, not Supplia.

Why that separation is fixed

Supplia builds the answer side of the supply chain: one supply chain file, reusable for dozens of questionnaires per year. The asking side — the portal, the format, the way of submitting — is and remains your customer's. This is not a technical limitation but a deliberate boundary: we explain nothing, certify nothing and assess nothing, and we do not interfere in the relationship between you and your customer. Logging in to a portal of a third party would do precisely that. This is independent of any specific statutory provision; it is the way the platform is designed, reflected in how every list is processed: from upload to your own confirmation, never further.

This answer applies to every type of questionnaire, not only to the cyber questions from your customer, answer it. The full explanation — with the sources, country-specific details and related topics — is on the hub.

Read the full answer on supplia.eu

This is not legal advice. This page provides general information on the regulations this platform covers. We do not know your situation. If in doubt about your own case, consult a lawyer or the competent supervisory authority.

Written with AI based on the sources above, checked by a human on 2026-09-05. Is something incorrect? Let us know — corrections receive priority.