There is no answer yet in our file for this question, what happens then

No answer in the file: open, no guessing

If the file does not yet have an answer, the system leaves the question open. Nothing is filled in based on an assumption or an average from a similar file. This applies to every question, whether it concerns a question about the ten measures of Article 21(2) of the NIS2 Directive, about the Annex A measures of ISO/IEC 27001, or about a basic question such as the company's registration number. No source, no proposal — that is the standing rule.

The question then appears as an open item, with an indication of which supporting document or data is needed to answer it. For a question about scope 3 emissions according to the VSME basic module, this is for example a calculation that does not yet exist; for a question about annual turnover , it could be a figure that has not yet been recorded in the supply chain file. The entrepreneur thus not only sees that something is missing, but also where the answer should come from. He fills it in himself, or leaves the question open and submits the list as is to his customer's portal — that choice always remains with him.

Why there is no automatic answer

This follows from the principle that the platform never proposes an answer without a recorded fact in the file to back it up. For mandatory reporting under the CSRD (Directive (EU) 2022/2464) and the voluntary VSME basic module of EFRAG, data must be traceable to a source; a filled-in answer without an underlying fact would undermine that. The same principle applies to data that is already established, such as registration according to the Trade Register Act 2007 — nothing is filled in there either that is not already recorded somewhere. The platform therefore prefers to mark a question as open rather than invent an answer that cannot be substantiated afterwards.